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About Sandpoint Carpet Care

Hi, my name is Brian Robere, and I am the owner and operator of Sandpoint Carpet Care. I would like to thank you for visiting my website and giving me the opportunity to earn your business.

First, let me give you a little background on me. I was born and raised in San Diego, CA and am happily married to my wife Kelley for the past 25 years and have 3 beautiful children. I have been in the carpet cleaning industry since 2008 and have owned and operated my business since 2010. We are grateful to live in the beautiful town of Sandpoint, Id , and look forward to spending the rest of our lives here. While I understand you have many choices in selecting a service provider, I hope I get the chance to earn your business and respect. With over 3000 customers served, I have the knowledge and expertise to get the job done the right way, the first time.

Respectfully – Brian Robere

Why use Sandpoint Carpet Care?

Our goal is 100% customer satisfaction at a fair and reasonable price. When I schedule an appointment with a customer, you are locked in my calendar and your booking is rock solid. I will be on time and will stay in consistent communication. You get ME Brian Robere—the OWNER of this business—on every job. From time to time, I will have an assistant with me that has been selected to provide the same level of expertise that I provide.

Sure I could easily expand, but impersonal growth is not what I’m after. I prefer to keep quality control in check and strive to have a more personable relationship with my customers, therefore operating with a smaller client base. I spend on average of 80 classroom/clinic hours annually learning new techniques and procedures in order to always provide my customers with the best possible service.

All the equipment I run on my truck is state-of-the-art, the most advanced in the industry. All equipment is maintained to operate at peak performance, all the time. I have over 5000 completed invoices with customers over the years, for jobs ranging from carpet to natural stone. There is very little that we haven’t seen before. We are not guessing on anything! We get it done right. If we can’t get it out, nobody can!

I hope that you will give me the chance to earn your trust and your business. I look forward to hearing from you.

Testimonials

  • I'm too busy to write anything other than 5 star reviews. I can't waste timing describing average to excellent reviews.   With that said, I am pleased to write a 5-star review on Sandpoint Carpet care. Brian is the owner and is the one who actually comes out to perform the carpet cleaning services himself. This is the 2nd time he has provided carpet care for our 2400 square foot home. When I tell you this guy has impeccable integrity, I mean to say it is above reproach. For example, Brian arrived on time, and before that, called to provide real time update as to his arrival status.   Upon arrival, he walked the area to be treated, assessed the condition, provided an estimate along with the method that he would be using to get the job done. After the job was completed, Brian walked the area with me again pointing out ways that I could ensure that our carpets remained in pristine condition longer.  Although everything looked perfect to my eyes, there was a small area that didn't look quite up to Brian's standards. He stopped, retrieved his equipment and re-attacked that small area one more time.   After he was all done, he stated that he initially overestimated how much time it would take, so he (surprisingly) reduced the final cost. Who does that in this day and age? So, after my wife and I hosted upwards of 200 people over a 13 month period that included Super Bowl parties, out-of-state visits from friends/family along with other functions and events held at our home, I can tell you that Brian restored our carpets to "like new" showroom condition.  After having him clean our carpets for the 2nd time, I can tell you that he truly values the quality of his work that is surpassed only by his (old school) work-ethic and commitment to exceptional customer service.  5-star rating across the board.

    Keith W.
  • I think it's the most awesome thing when people not only provide excellent service, but also give handy tips to keep whatever you own to look it's best until the next service. Brian was friendly from the start. I was originally going to go with Stanley Steemer only because my boyfriend mentioned that they are who he used over the 25 years that he lived in the house. Well, I decided to Yelp all the businesses in the Sandpoint area and Stanley was no where near as great a rating as Sandpoint Carpet Care was. Besides the fantastic Yelp reviews on Sandpoint Carpet Care, it was Brian Robere's friendly demeanor, knowledge and 100% Organic Cleansers that sold me. A friendly phone demeanor will most likely always win me over. Brian went over tips on how to keep the carpet looking fresh and even left me some of the solution to help me out in case I needed it! He was very patient, knowledgeable and kind throughout the entire visit and even had the opportunity to enjoy some of my piano playing while he worked. The carpet looked fantastic when he was done, and it's 25 year old original carpet that had Spot Shot sprayed in various areas but his great work helped remove those poor cheap cleaning solutions. I recommend Sandpoint Carpet Care for excellent service.
    Vanessa G.
  • Brian came highly recommended to me. I had used Sears about 6 months ago and all they managed to​ do was leave my carpets in worse condition than before they came. All the black stains and traces of foot traffic just came right back! Brian took the time to explain his natural based products and his own cleaning process to me prior to cleaning my home. He even advised me on some home formulas for the upkeep of my carpet should any stains arise. He was very honest and pricing was super competitive. I'd highly recommend his services for any carpet cleaning!
    Vynce P.

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